National Retailer: Recruitment Process Review
STMS were contracted by a national retailer to conduct an expert review on their current recruitment processes for their first line to senior management positions. The review included adjustment or development of materials in areas such as:
- Development of a multi-level competency framework designed for use from the levels of team leader to area manager.
- Development of bespoke competency based interviews, with structured rating sheets for each level.
- Review and suggestions for adjustments to the online candidate application process.
- Review and adjustment to the presentation exercise used in senior management recruitment, with structured assessment guidance and rating sheets developed.
- Development of manager guidance to support independent and informed use of the new recruitment tools.
- Development of score keys and decision making paperwork, to support evidence based decision making and creation of solid audit trails.